01 / ROUTINE
More time for your team.
Routine enquiries, documentation and admin can be handled with fewer interruptions for your team.
VOICEREQUEST UNDERSTOODROUTINE HANDLED
When the phone rings,work shouldn't stop.
AI phone assistants that understand requests, handle agreed tasks and capture key details.
The conversation ends.The follow-up work begins.
One call can mean notes, follow-ups and CRM updates.
With manual processes, next steps are easily missed.
- Incoming call00:48
01INCOMING CALL
“I'd like to book an appointment next week and have a few questions...”
02REQUEST UNDERSTOOD
- Book appointmentCall back about documentsSend informationCheck availability
03HANDWRITTEN NOTE
- CRMAdd contactLog call notesUpdate opportunitySet reminder
04CRM UPDATE
- Internal follow-upSend to teamRequest informationCheck availabilityFollow up next week
05INTERNAL FOLLOW-UP
- APRM14T15W16T17F18
Appointment booked10:00 – 10:30
06APPOINTMENT
02 / STRUCTURE
Every call follows a process.
The request, its context and the next step. Captured in the conversation and prepared for your team.
- INTENT
- Appointment request
- CUSTOMER
- Contact recognised
- PRIORITY
- Standard
- NEXT ACTION
- Check availability
03 / DOCUMENTATION
Key details. Clearly documented.
From the conversation to a clear summary. Relevant details reach the systems where your team continues the work.
CALLTRANSCRIPTSUMMARYCRM
04 / COMPLAINTS
Issues reach the right team.
Issues are documented, prioritised and passed to the right team, with the context they need.
COMPLAINT DETECTED
PRIORITYHIGH
ROUTESERVICE TEAM
DOCUMENTCASE CREATED
05 / SALES
Turn interest into a next step.
Understand the need, qualify the enquiry and prepare the next conversation.
“We’re interested
in the product.”
QUALIFIEDDECISION MAKERAPPOINTMENTFOLLOW-UP
06 / LESS ADMIN
One conversation. Less work afterwards.
Connected systems turn agreed next steps into a workflow, so your team can keep working.
WITHOUT VOICE AI
CallNotesCRMEmailCalendarFollow-upInternal messageWITH VOICE AI
Call ActionThe conversation ends.
The workflow doesn't.
Connected to the systems
your team already uses.
CRMCalendarEmailTicket systemKnowledge baseERPInternal workflows
Built for different
conversations.
AI phone assistants for reception, sales, service and customer care.
Reception Assistant
Answer calls, capture requests and coordinate the next step.
Sales Assistant
Qualify leads, prepare callbacks and arrange appointments.
Service & Complaints
Capture issues, prioritise requests and document key details.
Customer Success Assistant
Follow up, check satisfaction and build long-term relationships.